Complaints to Bpost up by 55% in 2018, mainly about packages

Complaints to Bpost up by 55% in 2018, mainly about packages

The number of complaints made to the mediation service of Bpost went up by 55% in 2018, and for the first time, the number of complaints about packages overtook those about letters. The service received 9,276 requests for mediation in 2018, and found 4,030 of them admissible, a total of 43%. Those requests accepted represented 11,825 individual complaints, according to the service’s latest annual report. The mediation service was created in 1993 and the number of interventions has grown steadily since then, but more recently the numbers have shot up:…

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Bavaria to pass ‘save the bees’ petition into law in landmark move

Bavaria to pass ‘save the bees’ petition into law in landmark move

Bavaria has announced that it will pass into law a popular “save the bees” petition that promises drastic changes in farming practices – without putting it to a referendum first. The landmark move comes amid increasingly alarming warnings from scientists that nearly half of all insect species are in rapid decline – a third of the crucial pollinators threatened with extinction. The petition launched in February to seek better protection of plant and animal species had become the most successful in the southern German region’s history, garnering 1.75m signatures. The…

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