Emergency calls will become more automated

Emergency calls will become more automated

Calls to emergency numbers will be processed automatically “soon,” according to Astrid, the Federal Agency that processes the messages. Last year calls to the emergency police number 101 amounted to 2.91 million, while there wee 2.66 million calls to the other emergency numbers 100 and 112. The two exchanges employ a total of 672 operators – 361 for police and 311 for the other services. Their target? To answer at least 95% of calls within five seconds. Astrid’s ambition is to create the “exchange of the future” which will use…

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The plane crash in the Swiss Alps claimed the lives of all 20 passengers and crew

The plane crash in the Swiss Alps claimed the lives of all 20 passengers and crew

An ancient Swiss military aircraft that was rescued from conservation by a national fundraising campaign crashed into a mountain in the Alps, killing all 20 people on Board. The JU-52 HB-HOT aircraft, which was constructed in 1939, was flying from Locarno, near Switzerland’s southern border, to airline JU-Air’s base in Dübendorf, a suburb of Zurich. It crashed into the western peak of Piz Segnas, a 3,000-metre (10,000-ft) mountain above the resort of Flims, in the south-east of the country, shortly before 5pm (4pm BST) on Saturday, the impact occurring at…

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